Privacy Policy

Effective Date: [18 Sep 2025]

At Gamlax.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, and billing/shipping details.

  • Transaction Details: Payment method, transaction ID, and order history.

  • Technical Information: IP address, browser type, device information, and cookies to improve user experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders for game top-ups, digital gift cards, and related services.

  • Verifying payments received through bKash, Nagad, Rocket, Upay, Binance, Redot Pay, and other international gateways.

  • Sending you order confirmations, updates, and customer support communication.

  • Improving website performance, security, and overall user experience.

  • Complying with applicable laws, regulations, and fraud-prevention practices.

3. Payment Security

We do not store sensitive payment details (such as your bank account, card number, or PIN). All transactions are processed securely through trusted third-party payment providers.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For order delivery, fraud prevention, and secure payment processing.

  • Legal Authorities: If required by law, regulation, or legal process.

5. Cookies and Tracking

Gamlax.com uses cookies and similar technologies to:

  • Enhance site functionality.

  • Store user preferences.

  • Analyze traffic and improve services.

You may disable cookies in your browser settings, but some features may not work properly.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Rights

As a customer, you have the right to:

  • Access, update, or delete your personal information (subject to legal or contractual restrictions).

  • Request details on how your data is used.

  • Opt out of marketing communications.

8. Security Measures

We implement strong technical and organizational safeguards to protect your information. While we strive to secure your data, no method of transmission over the internet is 100% secure.

9. International Customers

Since we serve customers globally, your data may be processed in different jurisdictions. By using our services, you consent to such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@gamlax.com
🌐 Website: https://gamlax.com